Return & Refund Policy

Return & Refund Policy

At TrendyTrek, customer satisfaction is important to us. Please review the policy below carefully before requesting a return or refund.

Returns

You may request a return within 7 days of receiving your order, provided that:

• The item is unused and in its original packaging
• The item is in the same condition as received
• The product is eligible for return

Certain products, including personal care items, cosmetics, and hygiene-related products, are non-returnable unless they are defective or incorrect.

Exchanges

Exchanges are available within 7 days of delivery.
If the requested replacement item is unavailable, you may choose an alternative product of equal value or request a refund.

Defective or Incorrect Items

If you receive a defective or incorrect product, please contact us within 24 hours of delivery with clear photos of the issue for verification. Once approved, TrendyTrek will cover any related return or exchange shipping costs.

Refunds

Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed via the original payment method where applicable, or issued as store credit for Cash on Delivery orders.
• Refund processing time may vary depending on the payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Request a Return or Exchange

To initiate a return or exchange, please contact us within the applicable timeframe:

• WhatsApp: +961 78 779 238
• Email: support@trendytrek.store

TrendyTrek reserves the right to refuse returns that do not meet the conditions outlined above.